Return Policy

First off we would like to thank you for exploring Loaded/Orangatang. If you would like (for any reason) to return your unused product we would love to make it as easy as we can for you. Please send an email to [email protected] with your full name, invoice number, and reason for return/exchange. We will get back to you with a RA (Return Authorization) number. Once you receive the RA number make sure you clearly write it as large as a hippo on your return box and send it to the address below. All returns will be refunded in full, minus shipping costs. Make sure your shipment has tracking info and is insured, as we cannot be held responsible for lost or damaged return shipments. If you include yummy gummy candy with your return it may get processed a little quicker.

Loaded Boards / Orangatang wheels
Attn: Returns, Refunds and Reptiles
10575 Virginia Ave
Culver City, CA 90232-3520

Items in our online store are guaranteed to be as pictured and described. If there is any question about a product, please contact us and ask before purchasing.
Once the order has shipped and left our facility, the order cannot be canceled. Although we do offer refunds and exchanges.

If the shipment was damaged, notify Loaded Boards immediately to arrange for carrier inspection and pick up of damaged merchandise.

Legal Disclaimer:
Skateboarding inherently has the potential to be dangerous. You know it and we know it. If you decide to ride one of our boards you're taking full responsibility for your actions.

Here it is in legalese:
Purchasers will, by their own tests and evaluations, determine suitability of such products for their specific use. We assume no liability for damage and/or injury resulting from the use of products supplied by this company. In no event will we be liable for direct, indirect or consequential damages resulting from loss of use or profits arising out of, or in connection with, the use/suitability of products.



Effective January 1st, 2012
Thank you for coming to and the Loaded Boards Online Store. We know that nobody actually reads these things and that they are totally ridiculous, but we live in a litigious society and this is unfortunately a necessity (if absurd). Please read this carefully as we're sure you've got nothing better to do and we're happy to explain to you the basics of browsing the web or shopping anywhere on this planet. is intended for use by persons who are at least 18 years old, or the legal age required to form a binding contract in your jurisdiction if that age is greater than 18. By using the site, you represent and warrant that you are at least 18 years old and of legal age to form a binding contract. If you are under 18, you may use the Sites only with the permission and involvement of a parent or guardian. These Terms and Conditions govern your use of our website, (the "Site") You can access this document at any time by clicking the Terms and Conditions link on the bottom of every page of our site . Your use of any aspect of the Site will constitute your agreement to comply with these Terms and Conditions. If you cannot agree with these rules, please do not use the Site, or contact Loaded Boards and explain your concerns. Your failure to comply with these Terms and Conditions may result in suspension or termination of your access to the Site, including without notice, in addition to any other remedies available to us in law or in equity.Modifications: The Terms and Conditions may be modified by us from time to time; the date of the most recent revisions will appear at the top on this page. Your continued use and access of the Site will constitute your acceptance of any changes or revisions to the Agreement.
The Site may contain links to third party websites that are not owned or controlled by us. Loaded Boards has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, Loaded Boards will not and cannot censor or edit the content of any third-party site. By using the Site, you expressly relieve Loaded Boards from any and all liability arising from your use of any third-party website.
Jurisdiction and Governing Law: You agree that this Agreement, for all purposes, shall be governed and construed in accordance with the laws of the State of California applicable to contracts to be wholly performed therein, and any action based on, relating to, or alleging a breach of this Agreement must be brought in a state or federal court in Los Angeles County, California. In addition, both parties agree to submit to the exclusive personal jurisdiction and venue of such courts.
These Terms of Service, together with our "Privacy Policy, our Return Policy and any other legal notices published by Loaded Boards on our Site, shall constitute the entire agreement governing your use of the Site. If any provision of these Terms and Conditions is deemed invalid by a court of law, the invalidity of such provision shall not affect the validity of the remaining provisions.If you have any questions about these terms, please let us know by contacting Loaded Boards.



We won't share or sell your personal information. That's anathema to us. We are committed to securing the private and sensitive information for all users of our site. Here it is in legalese:Loaded Boards collects information (such as your name, shipping and billing address, credit card number, email address, etc.) from you that we need to:

  • process your order.
  • send you newsletters if you sign up for it.

Loaded Boards will set and access our own cookies on your computer to allow you to buy and interact at the site. We also use web beacons to gather anonymous, aggregated statistical information (e.g. unique hits, page views, etc.) about our website traffic.Loaded Boards will share information collected by us with third parties only to help process your order (e.g. shipping companies, credit card processors, etc.). Loaded Boards will not share, rent, lease, or sell your personal information (e.g. your email address, your credit card information, your name, your address, etc.) to any third party for their independent use or benefit.


Security of Sensitive Information

We use Secure Sockets Layer (SSL) technology to encrypt your payment card information when you input your order. We reveal only a fragment of your credit card number when confirming an order. We never store your credit card data, which is passed immediately to our payment gateway provider. Other customer information stored in our customer database is protected using industry standard security technology and best practices. We securely transmit your credit card data through the industry leading secure payment gateway, may be compelled to release Personally Identifiable Information if we reasonably believe such release is required to comply with the law, or protect the property or safety of others.Future changes to this Privacy Policy may be made at any time by sending you an email or posting notice of the changes on the site, with the changes effective 30 days after Loaded Boards's dispatch of the email or posting of the notice. To ask questions about this policy or to remove your personal information from our database, write us at [email protected]